122 – Emerging technology in social housing

October 26, 2023

In an era of rapid technological advancement, the affordable housing sector is increasingly embracing innovative solutions to enhance operations, service delivery, and resident experience. This conference session invites housing professionals to engage in a thought-provoking discussion on the risks and benefits of technology within the context of affordable housing operations. Through insightful presentations and interactive discussions, attendees will gain a comprehensive understanding of the potential advantages and challenges associated with the adoption of technology in affordable housing.

The session will explore key areas where technology is transforming the sector, including property management systems, resident communication platforms, data analytics, energy efficiency solutions, and smart home technologies. Experts in the field will shed light on the benefits of technology, such as improved operational efficiency, enhanced tenant engagement, streamlined maintenance processes, and cost savings. Participants will learn about successful case studies and best practices, exploring how technology can be harnessed to address the unique challenges faced by affordable housing providers.

Presented By

Greg Fields


David Ricottone

Director, Digital Solutions & Head of IT at Ottawa Community Housing Corporation

Michelle Parisien

Senior Manager, Property Management at Ottawa Community Housing

Alain Cadieux

Vice President, Tenant Services at Ottawa Community Housing