Navigating social media interactions with tenants and the public can be challenging—often feeling like a stage for frustrations or a source of stress. Yet, with the right strategies, it can be transformed into a vibrant platform for building meaningful connections and boosting community spirit.  

Discover how to make your online presence a major asset for your organization. Led by an experienced social media expert, this session will teach you how to: 

• Address harassment and intimidation: Learn to identify and manage harassment.
• Engage positively with tenants: Learn creative ways to spotlight tenant successes, keep the conversation positive and lively, and share updates that truly matter to your community. 
• Implement best practices: Get practical tips on sharing content responsibly, including how to get consent and protect privacy. 

Transform social media challenges into opportunities to build stronger relationships with your tenants. Join us to turn digital interactions into a powerful force for community good! 

Capacity: 25 participants

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