222 – Right Care, Right Time, Right Place: Embedding Wellness into Community Housing

October 31, 2025
1:45 PM - 2:45 PM

Housing providers are seeing it every day: tenants facing complex physical, mental, and social challenges that traditional systems aren’t built to support. But what if health and social care could meet residents where they are, literally? 

Explore how two successful Ontario models doing just that. Burlington’s Community Wellness Hub and West Toronto Ontario Health team’s iHelp Health & Wellness Centres in partnership with Toronto Community Housing are transforming how care is delivered by embedding personalized, multilingual, and coordinated supports directly into housing environments. 

By delivering the right care, at the right time, in the right place, these integrated approaches are improving tenant health, preventing evictions, and reducing hospitalizations all while fostering stronger partnerships across sectors. 

You’ll learn how to: 

  • Build effective collaborations between housing, healthcare, and social services 
  • Measure outcomes like improved tenancy stability, quality of life, and reduced health system use 
  • Take practical steps to implement wellness-focused models in your own buildings 

Whether you’re just starting to explore these ideas or looking to scale up, this session offers both inspiration and actionable guidance. 

Presented By

Dr. Reham Abdelhalim

Manager, Population Health and Evaluation, Burlington Ontario Health Team

Arsema Berhane

Director, Programs and Partnerships, Toronto Community Housing Corporation

Ashley Fontaine

Senior Manager, Complex Tenancies, Toronto Community Housing Corproation

Kathy Peters

Executive Director, Burlington Ontario Health Team