Waitlists are growing. Program structures are becoming more complex. And the people housing providers serve are navigating an increasingly challenging housing market.

At the same time, the way providers deliver housing services is evolving. New technologies and tools are reshaping how organizations manage everything from applicant screening and income verification to tenant communication and compliance reporting.

This session brings together community housing providers from across Canada for an honest conversation about how organizations are adapting to new challenges, new program models, and new ways of working.

Explore how providers are responding to changing demands, the opportunities and limitations of emerging technology, and the approaches helping teams improve processes, and strengthen service delivery.

Join us to:

• Explore how housing providers are adapting programs and operations to meet increasingly complex needs.
• Understand how technology is supporting new approaches to administration and service delivery.
• Identify lessons, challenges, and opportunities for building capacity across the sector.

Hear practical examples from providers across Canada, discover what’s working, and gain new perspectives on how the sector can continue to adapt in a changing housing landscape.

Presented By

Craig Batten

Vice President, Information & Technology Services, Toronto Community Housing Corporation

Sponsored By