Gabriel Labbé is the Senior Manager of Rent and Lease Services at Ottawa Community Housing Corporation (OCHC), where he has contributed to the effective delivery of rent and tenancy services. He helps ensure the service model runs efficiently, maintains accountability, and delivers high-quality support for tenants. Leveraging LEAN principles and continuous improvement, Gabriel drives process modernization and cross-team collaboration to eliminate inefficiencies and strengthen operations. Known for building high-performing teams and championing innovative solutions, he creates sustainable systems that improve outcomes for tenants, staff, and the broader community.