Gabriel Labbé is Senior Manager of Tenant Experience Operations at Ottawa Community Housing Corporation (OCHC), with more than 20 years of experience spanning housing services, information management, learning and development, and operational improvement across the public and non-profit sectors. He leads property management and rent-related services while advancing modernization, data-informed decision-making, and cross-functional collaboration. A Lean Six Sigma Green Belt, Gabriel brings a continuous improvement lens to complex operational challenges, with a focus on turning information into practical solutions that improve service delivery, support better decision-making, and strengthen the tenant experience.