Heather McDonald became President and CEO of United Way Greater Toronto in 2025, bringing over 25 years of leadership in social services. Formerly CEO of LOFT Community Services, she led major growth, mergers, and real estate expansion. Heather began her career in frontline service and holds an MSW and ICD.D designation. Recognized as a national changemaker, she is committed to building a more equitable, inclusive, and connected GTA through strategic partnerships and bold, community-driven solutions.